“Every contact we have with a customer influences whether or not they’ll come back. We have to be great every time or we’ll lose them.”
Brilliant customer service! For service engineers
This version of our flagship ‘Brilliant Customer Service!’ course has been developed in consultation with members of the Domestic Appliance Service Association and leading AV and home appliance manufacturers. It can be tailored further to meet the needs of individual client organisations.
Please just give us a call on 020 3289 7704 / 07515 851691 – we’re here to help!