Brilliant Customer Service newsletter

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Every week get the best tips, tricks and techniques straight to your email inbox! Topics include:

  • Customers being the Purpose of Your Business
  • Ten Principles of Brilliant Customer Service
  • What you can learn from good customer service experience
  • Top customer service ‘hacks’
  • Building a customer focused organisation
  • Presentation skills
  • Managing Expectations for customer satisfaction
  • Shortening customer support calls
  • Using LinkedIn for business
  • Keys to defining customer service excellence
  • First impressions
  • Core communication skills
  • Listening skills and providing information

And many more!

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